Senior Sales Engineer
Observo AI has pioneered an AI-powered telemetry data pipeline that can extract the most important security data from any source, parse and transform it into the right format, automatically detect and mask sensitive data, and route it to the analytics platform with the most value. By reducing noisy data volume by 80% or more, we can typically help reduce the total cost of security by as much as 50%. We shift analytics “left” into the telemetry stream to surface anomalies before all of the data is indexed in a SIEM or logging tool so DevOps and Security teams can focus on the most critical incidents before they spiral into costly problems. This helps teams detect and resolve critical incidents 40% faster. Join our team to make an impact with a fast-growing, innovative company committed to driving success for our customers.
We are seeking an experienced and motivated Senior Sales Engineer with a strong background in sales engineering, security, and observability tools. This role is integral to our sales team, acting as the technical expert and trusted advisor to clients and prospects. You will work closely with our sales team to understand customer needs, demonstrate product capabilities, and provide solutions that align with their security and observability goals.
If you are a results-driven sales engineer with a passion for security and observability, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re a great fit for this role at careers@observo.ai.
- Collaborate with the sales team to identify and qualify sales opportunities by understanding customer requirements and pain points.
- Lead technical discussions, product demonstrations, and proof-of-concept (POC) initiatives to showcase Observo AI’s capabilities.
- Serve as a subject matter expert on Security, Observability, SIEM, and Application Performance Management tools, translating complex technical concepts into accessible, value-driven insights for clients.
- Act as a trusted advisor to prospective customers, helping them design and implement solutions that meet their unique needs.
- Develop and deliver compelling technical presentations and solution architectures tailored to specific customer use cases.
- Assist with RFP/RFI responses, ensuring alignment with customer requirements and demonstrating a clear understanding of their technical needs.
- Help create content Blogs, Use case studies, videos.
- Provide ongoing feedback to the product and engineering teams to enhance our offerings based on customer and market demands.
- Mentor and guide junior team members, sharing best practices and promoting a culture of technical excellence.
- 5+ years of experience in sales engineering, preferably with a focus on Security, Observability, SIEM, or Application Performance Management tools.
- In-depth knowledge of industry-leading tools and platforms in security and observability, with experience in solutions such as [Splunk, Datadog, New Relic, Cribl, etc.].
- Excellent communication and presentation skills with a proven track record of translating complex technical information to both technical and non-technical audiences.
- Strong problem-solving skills and the ability to creatively address customer challenges.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Self-motivated and ambitious, with a passion for driving customer success.
- Certifications in relevant technologies (e.g., Certified Information Systems Security Professional - CISSP, AWS Certified Solutions Architect).
- Experience in working with cloud platforms such as AWS, Azure, or Google Cloud.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- A collaborative and innovative work environment
- Competitive stock option package
- Flexibility with remote work options
If you are a results-driven sales engineer with a passion for security and observability, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re a great fit for this role at careers@observo.ai.
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